Terms and conditions

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Payments Online:

 

You can pay our driver when you get to Cancun, please take note that he takes cash only. If you prefer to pre-pay your transfer with credit card you can do that too. We accept online Visa, Master Card, Discover or American Express, our credit card processor is PayPal, which is one of the best & secure companies for e-commerce.
If your card is approved we will instantly receive notification of your payment.
As soon as we have it, we will acknowledge receipt and confirm the service you paid for.
Important: Our credit card processor works in a Secure Socket Layer (SSL), this means that your information is encrypted and nobody will have access to it, your credit card type or information and security code. 

 

Cancellation Policy:

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The service paid with credit card is 100% refundable if you give us a cancellation notice 24 hours in advance prior to your arrival date.
If you don’t cancel your reservation and no show at the airport, a charge of $10.00 will be applicable and the balance will be refunded to you.
Your credit card or bank statement will appear as ” Atyourservicecancun.com ” or ” Fenego S de R.L de C.V.”. All the payments you make through this website will be charged in US currency.
If you select country as United States and Pesos If you have a Mexican credit card and you select MEXICO as a country.
This process is only for clients that have received a confirmation number from our reservation department.